FAQs
Probably you'll find your answer here. Contact us if you don't find what you're looking for.
Probably you'll find your answer here. Contact us if you don't find what you're looking for.
Want to download the Spotty app?
You can now get started straight away and create a profile.
Compatibility:
Note: Your smartphone must meet some minimum requirements for you to use Spotty as an app.
For Android devices, operating system 5.0 is required as a minimum.
For all iOS devices, operating system iOS 10.0 is required as a minimum. In addition, iPhone users must use an iPhone 5 as a minimum.
Should issues arise during installation, please try to update your operating system.
Every time you cross paths with someone on Spotty in real life, their profile shows up on your Timeline. The application helps you find people you’ve crossed paths with within a 250 meters radius, whether you saw them or not. When you cross paths with someone you like:
1. You can Like ❤️ them secretly and they will never know unless it’s mutual!
2. You can also send a Icebreaker to them to let them know you’re interested. It sends them a notification.
3. If you both like each other, you get a Match and you can start a conversation.
You can download the application on your mobile or tablet from the App Store or Play Store, and then log in using your Facebook account or your mobile phone number.
Sorry, you have to be an adult to use Spotty; come back on your 18th birthday! 😃
If you deactivate the Facebook account that you used to register on Spotty, you will lose access to your Spotty account as well as your Matches and messages.
All you have to do is go to the “General Settings” page and tap on “Close my account”.
If you close your account, you'll completely disappear from the application. The people you Matched with won't see you and won't be able to talk to you anymore and your profile won’t be displayed in other users’ Timelines.
The app cannot be used off-line. Your device has to be connected to an Internet network for the app to work (wifi/3G/4G).
If you delete the application from your phone, your position will no longer be updated but you’ll still be visible to other users.
On your next login, you will find your Matches, all your messages and other information associated with your account.
Deleting the application will not delete your account.
If you want to sign out, just go into the “App Settings” tab and click “Log out”. By logging out, you won't receive notifications when you get a icebraker, a new message or a Match!
Please note that you will still be visible to other users.
If you had a technical issue or if you saw an error message and you cannot log in, please make sure:
- you are connected to the internet (WI-FI / 3G / 4G);
- you have the latest Spotty version;
- your Facebook account or your mobile phone number is still active.
If none of the above describes your situation, then it is probably a temporary problem- please try and log back in later.
As far as your age is concerned, you can change it yourself. However, keep in mind you can only do that once. You can change your age in General settings page by clicking "Change Birthday" field.
It's possible that your phone didn’t properly update its location.
Make sure that:
- you have an Internet connection and that your geolocation is turned on (you can find your position with an application such as “Maps”);
- you’re using the latest version of the application;
- your Spotty account isn’t connected to multiple devices;
Afterwards, please close the application and restart it. If the problem persists, restart your phone.
It is also possible that your operative system has blocked our background task for updating locations, due to you not opening Spotty for longer period of time.
In that case it is enough to open then app, and our background task for updating locations will automatically register in background.
When Spotty is not opened, you should see a notification stating: "Location service activated" from the Spotty, which indicates that we are currently tracking your location.
If you can’t find a Match anymore or if you can’t see a message on the “Messages” page, it's possible that the person blocked you, deactivated or deleted their account on Spotty. To be sure, please close and restart the application, then check again.
Make sure each phone has all location services turned ON, including GPS and WiFi.
Turning on WiFi on your device dramatically improves location accuracy, even if you are not actively connected to a WiFi network. Your device uses the WiFi sensor to detect nearby WiFi base stations and narrow your exact location based on that information. With WiFi turned on, your device can quickly locate you within the bounds of a building; but with WiFi turned off, your location accuracy can be off by more than a mile as your device needs to rely on less precise location inputs (e.g. the location of cell phone towers).
Accuracy depends on many factors, such as your environment and your phone. At times, a highly accurate location won’t be available as some areas might have very poor signal or no signal at all.
Having the app open on your phone improves your location accuracy; when the Spotty app is running in the background, location accuracy will not be as high.
NOTE: CDMA cell carriers do not always support internet while on a phone call. If your cell provider does not support internet while on a phone call, our system will not be able to update your movement, driving behaviors or detect a collision if you are on a phone call.
TIP: A member can only be logged into one device at a time. For example, if you get a new phone, you should log out of Spotty on the old phone before logging into the app on the new phone. Many connection and location problems can be caused by being logged into multiple devices at the same time.
Apple and Android Settings for Best Accuracy:For Android 9 (Pie) OS:
For Samsung phones on Android 9 (Pie) OS:
For Android 10 ( Q ) OS:
For Huawei phones:
APPLE/iOS:
Do you have an idea, a suggestion or a question for Spotty? We’re here to help.
If you can't find an answer in our FAQ, please contact us directly via e-mail [email protected].
The Icebreaker is your chance, to contact other users. You saw a profile that particularly stood out and want to know more about this user? Then you can literally break the ice between you with the Icebreaker.
The Icebreaker replaces our current chat requests, but also offers a variety of new options. It is a special form of contact request, which is severely limited per day. Before you send an Icebreaker, you should think about who you want to give it to. When you receive one yourself, you can be sure that the author has serious interest in meeting you.
If your Icebreaker is not convincing enough and rejected - no problem, it can happen. We give you feedback and tips, to help you what you can do better in the future.
Many of our users use Spotty not only to look around, but to find a personal connection. Messages and especially the chat experience are very important for this.
Surveys among our users have shown, that we can improve quite a lot in this area: Women get too many chat requests, men much too few. And also the content of the messages, for example "Hey" or "Hi, what's up?", is too monotonous and boring.
This is exactly where the icebreaker comes into play! The Icebreaker brings new life to your inbox, improves the quality of your chats, gives notifications more impact and offers the chance to stand out from the crowd.
As with any conversation there are to sides to consider: the one of the author and the one of the recipient. To make sure you get a better picture of what the feature can do, we show you both sides.
The Icebreaker from the point of view of the author:
With the Icebreaker your first message may contain of 250 characters. That should be enough, to make a good first impression and to generate interest. Statistically, extremely long chat requests have the lowest response rate - closely followed by requests like “Hi” or ”Hey, what's up?” You may very well be creative.
The Icebreaker from the point of view of the recipient:
When you receive an Icebreaker, you get a push message to inform you about it. Also, within the app, the receipt of an Icebreaker message is highlighted.
It appears in the list of your matches conversations, but when you open the chat you have option to "Accept" or "Reject" icebreaker.
Icebreakers appears in chat like normal matches, but when you open them you have a option to "Accept" or "Reject" icebreaker.
By accepting an Icebreaker, it becomes standard Match. If you Reject however then it gets deleted, like it never existed.
You are limited to one icebreaker total in standard accout. If you upgrade to the premium you will get 3 icebreakers every day.
The limitation has two reasons: On the one hand, we want to stop the flood of messages to female users. On the other hand we want to ensure that messages become more significant and have more meaning. From now on, everyone has the chance to be the center of attention with his message and to be perceived consciously. Messages can not just ignored, they have to be processed.
Positive side effect: women have more time to play Match, or even to take initiative.
In the Match game, you have the opportunity to rate the profiles of other users. If you like a profile, you can tap on the small heart and let your interest be known.
If you have rated a profile positively that has also positively rated you, there will be a match. Your matches are shown to you under "Conversations". You can write to your matches at any time and make exciting new acquaintances!
A match vote is the easiest way to say "I like you" on Spotty.
You want to see who likes you? Just click on the second icon in the nav bar within your Spotty app or on the website and choose “Likes”.
If your likes are blurry, unlock them. Unlock costs 12 credits. And you can earn credits for free by watching rewarded videos. For premium users all likes are unlocked by default and available for instant like.
Kif, I have mated with a woman. Inform the men. This is the worst part. The calm before the battle. Bender, being God isn't easy. If you do too much, people get dependent on you, and if you do nothing, they lose hope. You have to use a light touch. Like a safecracker, or a pickpocket.
Example: There's no part of that sentence I didn't like! You, a bobsleder!? That I'd like to see!
Your lyrics lack subtlety. You can't just have your characters announce how they feel. That makes me feel angry! It's okay, Bender. I like cooking too. Interesting. No, wait, the other thing: tedious.
Example: Of all the friends I've had… you're the first. But I know you in the future. I cleaned your poop. Then we'll go with that data file!
Oh, I think we should just stay friends. I'll tell them you went down prying the wedding ring off his cold, dead finger. Aww, it's true. I've been hiding it for so long. Say it in Russian! Then throw her in the laundry room, which will hereafter be referred to as "the brig".
Example: We're rescuing ya. Robot 1-X, save my friends! And Zoidberg! Then we'll go with that data file! Okay, I like a challenge.
And I'm his friend Jesus. Oh right. I forgot about the battle. OK, if everyone's finished being stupid. We'll need to have a look inside you with this camera. I'm just glad my fat, ugly mama isn't alive to see this day.
Example: Isn't it true that you have been paid for your testimony? Quite possible.
Look, last night was a mistake. We'll need to have a look inside you with this camera. Good news, everyone! There's a report on TV with some very bad news! You know, I was God once. You lived before you met me?!
Example: I'm Santa Claus! Pansy. That's a popular name today. Little "e", big "B"?
Did I miss something fun? Humans dating robots is sick. You people wonder why I'm still single? It's 'cause all the fine robot sisters are dating humans! Kids don't turn rotten just from watching TV.
Example: I usually try to keep my sadness pent up inside where it can fester quietly as a mental illness.
OK, this has gotta stop. I'm going to remind Fry of his humanity the way only a woman can. You seem malnourished. Are you suffering from intestinal parasites? Check it out, y'all. Everyone who was invited is here. I am Singing Wind, Chief of the Martians.
Example: Man, I'm sore all over. I feel like I just went ten rounds with mighty Thor.
I don't want to be rescued. I videotape every customer that comes in here, so that I may blackmail them later. Ah, computer dating. It's like pimping, but you rarely have to use the phrase "upside your head."
Example: Tell them I hate them.
AFTER HIM! A true inspiration for the children. What are you hacking off? Is it my torso?! 'It is!' My precious torso! I saw you with those two "ladies of the evening" at Elzars. Explain that. She also liked to shut up! Why not indeed!
Example: I feel like I was mauled by Jesus. Hello, little man. I will destroy you!
I meant 'physically'. Look, perhaps you could let me work for a little food? I could clean the floors or paint a fence, or service you sexually? When the lights go out, it's nobody's business what goes on between two consenting adults.
Example: Nay, I respect and admire Harold Zoid too much to beat him to death with his own Oscar.
Hey, what kinda party is this? There's no booze and only one hooker. I'm just glad my fat, ugly mama isn't alive to see this day. Wow! A superpowers drug you can just rub onto your skin? You'd think it would be something you'd have to freebase. Well, let's just dump it in the sewer and say we delivered it. You guys realize you live in a sewer, right?
Example: Oh Leela! You're the only person I could turn to; you're the only person who ever loved me.
PUNY HUMAN NUMBER ONE, PUNY HUMAN NUMBER TWO, and Morbo's good friend, Richard Nixon. Interesting. No, wait, the other thing: tedious. All I want is to be a monkey of moderate intelligence who wears a suit… that's why I'm transferring to business school! Morbo can't understand his teleprompter because he forgot how you say that letter that's shaped like a man wearing a hat.
Example: If rubbin' frozen dirt in your crotch is wrong, hey I don't wanna be right.
That could be 'my' beautiful soul sitting naked on a couch. If I could just learn to play this stupid thing. Oh, I don't have time for this. I have to go and buy a single piece of fruit with a coupon and then return it, making people wait behind me while I complain. I'm just glad my fat, ugly mama isn't alive to see this day. For one beautiful night I knew what it was like to be a grandmother. Subjugated, yet honored. But existing is basically all I do! I never loved you.
Example: A sexy mistake. And I'd do it again!
Maybe I love you so much I love you no matter who you are pretending to be. Ah, the 'Breakfast Club' soundtrack! I can't wait til I'm old enough to feel ways about stuff! Now Fry, it's been a few years since medical school, so remind me.
Example: Disemboweling in your species: fatal or non-fatal?
We can't compete with Mom! Her company is big and evil! Ours is small and neutral! Look, everyone wants to be like Germany, but do we really have the pure strength of 'will'? I just told you! You've killed me!
Example: But, like most politicians, he promised more than he could deliver.
I don't know what you did, Fry, but once again, you screwed up! Now all the planets are gonna start cracking wise about our mamas. Well, let's just dump it in the sewer and say we delivered it.
Example: Have you ever tried just turning off the TV, sitting down with your children, and hitting them? Hey, tell me something. You've got all this money. How come you always dress like you're doing your laundry?
Ah, now the ball's in Farnsworth's court! We'll need to have a look inside you with this camera. Stop it, stop it. It's fine. I will 'destroy' you! Bender! Ship! Stop bickering or I'm going to come back there and change your opinions manually!
Example: So I really am important? How I feel when I'm drunk is correct?
Nibbler, who's gone to a place where I, too, hope one day to go. The toilet. But existing is basically all I do! I suppose I could part with 'one' and still be feared. I just told you! You've killed me!
Example: What's with you kids? Every other day it's food, food, food.
It has nothing to do with mating. Soon enough. There, now he's trapped in a book I wrote: a crummy world of plot holes and spelling errors! Daylight and everything. Hey! I'm a porno-dealing monster, what do I care what you think?
Example: Is that a cooking show? It doesn't look so shiny to me. And why did 'I' have to take a cab?
I don't 'need' to drink. I can quit anytime I want! THE BIG BRAIN AM WINNING AGAIN! I AM THE GREETEST! NOW I AM LEAVING EARTH, FOR NO RAISEN! There's one way and only one way to determine if an animal is intelligent. Dissect its brain!
Example: Guess again. Yeah, I do that with my stupidness. And when we woke up, we had these bodies.
You never know who you might meet and how this might change you. Love is risky. Each time anew.
